Resources
The practical resources below can help you to strengthen this area of Â鶹ŮÀÉ inspection.
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Resource creator: Â鶹ŮÀÉ and The Outstanding Society
Delivered in partnership with The Outstanding Society, this webinar includes representatives from the new OUT Standing Diversity Forum and the University of Strathclyde, sharing recommendations, advice and examples from adult social care services. It looks at how services can treat people as individuals, celebrate diversity, and support the wellbeing of the LGBTQ+ community within your service.
Date published: February 2024
Resource creator: Care Quality Commission / University of Bedfordshire
The Â鶹ŮÀÉ and the University of Bedfordshire worked together to produce guidance for care home managers and members of the public on the availability and management of alcohol in care homes.
This guidance focuses on both the benefits of having alcohol available to care home residents who want it, as well as how to mitigate potential risks.
The University of Bedfordshire spoke to residents, their family members, care home managers and Â鶹ŮÀÉ inspectors, and captured their expectations and requirements on how alcohol is managed in care settings.
Date published: December 2023
Resource creator: Â鶹ŮÀÉ
The framework is intended to be used by social care employers and employees to build their own knowledge of LGBTQ+ issues, to support colleagues’ understanding, and to create learning programmes which will allow teams to better support LGBTQ+ people in later life.
The framework will support social care services and organisations to:
- include LGBTQ+ issues in the education and training of the workforce
- include LGBTQ+ issues in the everyday care and support of people in later life
- guide the aims and focus of LGBTQ+ education and training based on evidence
- conduct a training needs analysis and design training which meets a minimum standard of performance and capability in its assessment and provision of care to LGBTQ+ individuals in later life and their communities
- embed the relevant topics, areas, guidance and learning resources into its recruitment, induction, supervision, appraisal and career progression processes.
Date published: February 2023
Resource creator: Professional Records Standard Body (PRSB)
Endorsed by professional bodies, national charities, PRSB Standards are closely aligned with NICE guidelines and help health and social care providers to align with best practice.
Social prescribing supports people to understand their needs and connects them to local community (non-clinical), often voluntary, services which can provide the help they need. This new standard highlights the full journey between health and social care.
Date published: January 2023
Resource creator: Care Quality Commission (Â鶹ŮÀÉ)
Promoting sexual safety 'Learning from safety incidents' resources are designed to help prevent incidents from happening again. This article briefly describes - what happened, what Â鶹ŮÀÉ and the provider have done about it, and the steps you can take to avoid it happening in your service.
Date published: November 2022
Resource creator: Â鶹ŮÀÉ, in partnership with East Sussex County Council, Adult Social Care Training Team
East Sussex County Council Adult Social Care Training Team, funded by Â鶹ŮÀÉ, have developed a range of resources to support embedding culturally appropriate care in everyday good practice.
These include
- Culturally appropriate care guide
- Stereotyping
- Supporting individuals from ethnic minority groups and backgrounds
- Supporting relationships and people who are LGBTQ+
Date published: October 2022
Resource creator: Â鶹ŮÀÉ
This simple, easy-to-use tool will help you create an action plan for your organisation. You’ll be able to use the tool to:
- identify and define actions that need to be taken
- identify who’s responsible for each action
- add timescales for all required actions
- include details of completed actions (i.e., the date of completion and evidence of the action taken).
Date published: January 2021
Resource creator: Â鶹ŮÀÉ
It’s widely known that the provision of activity in a social care setting has many positive impacts on the health and wellbeing of people who need care and support.
This webpage brings together resources about the provision and impact of meaningful activities, including an activity provision self-assessment tool, and posters for providers to print off exploring the importance of meaningful activity.
Date published: January 2021
Resource creator: Â鶹ŮÀÉ
This guide helps adult social care services to consider the importance of personal relationships for the people they support, and what staff development may be required. The guide covers:
- values and behaviours
- knowledge and understanding
- supporting your workforce
- practical examples.
Date published: April 2020
Resource creator: Care Quality Commission
This report looks at how adult social care services keep people safe from sexual incidents. It also looks at how services can support them to express their sexuality.
Building a culture of openness in which people can talk about sexual safety and sexuality is the first step towards protecting and supporting them. The report includes case studies and shares key learning, such as:
- People are better protected when they’re empowered to speak out about unwanted sexual behaviour and can speak openly about their sexuality.
- Effective adult social care leaders develop a culture, an environment, care planning and processes that keep people and staff safe, and support people’s sexuality and relationship needs.
- People want to be able to form and maintain safe sexual relationships if they wish.
Date published: February 2020
Resource creator: Â鶹ŮÀÉ
This webpage contains a range of resources designed to help develop awareness of the standards on equality and diversity to allow you and your team develop an inclusive and confident approach to diversity, including our ‘Confidence with Difference’ films and Age UK’s ‘Safe to be me’ resource on supporting LGBTI people.
Date published: December 2019
Resource creator: Â鶹ŮÀÉ
The London Borough of Richmond upon Thames’ (LBRuT) adult and community services, in partnership with Â鶹ŮÀÉ, created three films which explore the experiences of people on the autistic spectrum, as well as their family members and carers, in a range of community settings.
The first film stands alone and identifies some of key issues people should be aware of when dealing with a person who has an autism spectrum condition (ASC). This can be viewed .
The second film deals with autism in a GP setting and can be viewed . The third film deals with autism in a police setting, and can be viewed .
Date published: December 2015
Developed in partnership with